Welcome to Mera Bookkeeping LLC! We are committed to providing accurate, reliable, and efficient bookkeeping services tailored to your business needs. These Client Policies and Terms of Service are designed to ensure transparency, protect your data, and outline expectations for a smooth working relationship.

By partnering with us, you can trust that your financials are handled with professionalism, confidentiality, and care. Please review the following terms, as your use of our services constitutes agreement to these policies.

1. Confidentiality and Data Security

• We prioritize the confidentiality of your financial information.
• All client data is securely stored and shared only with authorized individuals.
• Mera Bookkeeping LLC adheres to strict data security practices, including encryption and compliance with privacy regulations.

2. Services We Offer

Our virtual bookkeeping services include:

• Recording financial transactions
• Bank and credit card reconciliations
• Accounts receivable and payable management
• Financial reporting
• QuickBooks setup and maintenance (available upon request to optimize your bookkeeping systems)

Services outside this scope may involve additional charges upon agreement.

3. Communication

• Communication is conducted via email, phone, or secure online portals.
• We strive to respond to all inquiries within 24-48 business hours.
• Regular updates or scheduled check-ins can be arranged as needed.

4. Client Responsibilities

• Timely and accurate documentation is essential for our services.
• Clients are responsible for reviewing reports and flagging any discrepancies.
• We are not liable for errors resulting from incomplete or inaccurate information provided.

5. Payment Terms

• Services are billed  monthly, with invoices due upon receipt.
• Late payments may incur additional fees.

6. Termination of Services

• Either party may terminate services with 30 days written notice.
• Upon termination, we will return all client data within a reasonable timeframe.

7. Limitation of Liability

• Mera Bookkeeping LLC is not liable for penalties, fines, or other consequences arising from decisions made based on our reports or advice.

8. Compliance and Ethics

• We adhere to professional bookkeeping standards and ethical practices.
• Services will not be rendered if illegal or unethical activity is suspected.

9. Amendments

• Policies are subject to change with prior notice to clients.

10. Dispute Resolution

At Mera Bookkeeping LLC, we strive to resolve any concerns amicably. If a dispute arises that cannot be resolved through mutual discussion, both parties agree to submit the matter to binding arbitration.

• Arbitration Location: Arbitration will take place in Melbourne/Brevard, Florida, or a mutually agreed-upon location.
• Arbitration Rules: The arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA).
• Binding Decision: The arbitrator's decision will be final and enforceable in a court of law.
• Costs: Each party will bear its own costs and attorney fees, with shared responsibility for the arbitrator’s fees unless otherwise awarded by the arbitrator.

This process is designed to provide a fair, efficient, and cost-effective resolution to disputes.

Disclaimer

Mera Bookkeeping LLC provides bookkeeping services but does not offer legal or tax advice. Clients should consult appropriate professionals for legal or tax-related matters.